Mobile App- FAQs

We have complied a list a questions about the iMapInvasives Mobile App that we hope you will find useful. I you don't find what you are looking for, please check the following link:  or send us a message at:

I would like to download the iMap Mobile App, but I don't see it listed in iTunes or Google Play?

Unfortunately, if you have searched for the iMapInvasives Mobile App and received no results, your device is not supported by the app.


Please contact the iMapInvasives Team if you have any questions:


How do I take a picture using the iMap Mobile App?

A picture is worth a thousand words!  Having clear photos which highlight distinguishing characteristics of an invasive species will help us confirm your observation.  You can add a photo to your observation using your device’s camera or selecting a photo from their device's gallery.  

We have added the ability for our users to save a copy of the photo they take in the app.  This image will be saved in the photo library and can be used in the event an error occurs during the upload of an observation.  This function is completely optional and must be enabled in the Preferences of the app.

Select the photo you would like to use for your observation or create a new one.  If you would like to take a new photo, choose "Take Photo Using Camera". If you have a photo stored in your device, choose "Select Photo From Library".


Once you are satisfied with your picture, select save.  Remember, try to take clear photos which show distinguishing characteristics of the species. 

I have entered my Preferences, but when I select a species to report in my observation, the list says "None Selected"?

In order to see a complete list of species, you must select how you would like them to be displayed.  In the Preferences, the Species Name must have either the Scientific or Common button selected.  You can display both forms of the species name by highlighting both buttons.

don't forget to Save any changes to your Preferences.  Scroll down to the bottom of the page and you find the Save button on the lower left side of your screen. 

I don't see the project and/or species that I would like to enter data for?

To update to the latest version of the iMapInvasives Species and Projects lists for your selected jurisdiction, go to the Preferences page, scroll to the bottom, and select Refresh iMap Lists (may be titled Update State Lists in previous versions of the app).

If you have not updated your iMap Lists for 90 days or more, you will be prompted automatically to update your iMap Lists, with a button included in the popup to update the lists.

Do I have to scroll through the entire list to find the species I would like to report?

You can create a custom species list in the iMap Mobile App to reduce scrolling through the species list when creating an observation.


To create or edit your custom species list, go the the Preferences page and select the Customize Species List button.


Next, scroll through the list and select the species which you would like to have included in your custom list.

Once complete, tap OK, and the Save the Preferences at the bottom of the page.

Now, when you create an observation, by default, the species list will be filtered to only display those species included in your Custom Species List.

To remove the Custom Species List filter (and view all species in the jurisdictional list), simply uncheck the Species List checkbox above the species dropdown field.

Why are the coordinates of my observation displayed as 0,0?

Your GPS must be enabled for your device to record the most accurate location of you observation .  If the coordinates for observation are listed a (0,0), your GPS is not on.


To activate the GPS, go into the settings of the of the device and make sure that location services are enabled. 

My location is incorrect, how can I move my location with the app?

When creating a record in the iMapInvasives Mobile App, the location of the record defaults to the device’s current GPS location.

However, you can manually move the position of your record to a new location, either by tapping and dragging the point itself on the map, or by entering new geographic coordinates into the Location field.

To tap and drag the point on the map:

First, uncheck the GPS Box.

Next, tap the yellow point on the map, and it should turn into a purple circle.


Note: If the yellow point does not turn into a purple circle, try tapping at the center of the yellow point icon. Sometimes this step takes a few tries.


Then, tap the purple dot and drag it across the map to the desired location.

Once the location is reached, simply tap anywhere on the map except the purple dot and the symbol should return to a yellow pin. The record location has now been updated, and the record is ready to be saved.



To enter new coordinates:

First, uncheck the GPS Box.

Next, enter new geographic coordinates in the Location field (in the format of WGS84 decimal degrees: Longitude, Latitude).



The record location has now been updated, and the record is ready to be saved.

Why am I receiving a "Code 1" error message when I attempt to upload an observation?

This error message commonly appears when the username is entered incorrectly into the app Preferences.

To resolve this issue, please ensure that the username is entered exactly in the Preferences page without any extra spaces/characters.  Remember, your username and password are case sensitive.

Once you have verified your username in the Preferences page, be sure to Save the changes at the bottom of the Preferences page. Then feel free to try the upload again.

How do I know if my observation has been uploaded successfully?

There are several ways you can tell if your observation has been uploaded successfully.  First, you will receive a message on your screen that the record has been successfully entered and the upload is complete. It is always good to take note of the number of records you are attempting to upload.  If this number does not match the number in the dialog box, it is possible that some of your observations did not upload properly.

Another clue that your observation(s) have been uploaded, is that your yellow cards will disappear from the screen.  If you have red cards listed on your screen, this means that there is an error within the observation record.  You must reopen the record and fix the error before it can be uploaded into the iMapInvasives database.

As always, you can login to the online database and look at your observations to see if the new records are there.

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Check out some of the target species in NYS!


Contact Us:

New York Natural Heritage Program 

625 Broadway 5th Floor 

Albany, NY  12203

T: 518-402-8913


iMapInvasives is managed by the New York Natural Heritage Program (NYNHP), which is a partnership between SUNY College of Environmental Science and Forestry and the NYS Department of Environmental Conservation, with funding from the New York State Environmental Protection Fund.

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Photo by Chris Evans, University of Illinois, CC-NC 3.0